servicenow - Aidan Wardman

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servicenow

A collection of 21 posts

How to Find Duplicates in ServiceNow Tables

How to search for duplicate values in Service Now

Disabling Out of the Box UI Actions in ServiceNow

Using sysverb overrides to hide out-of-the-box UI actions.

Canceling a long-running transaction in ServiceNow using a URL

Manually cancel a long-running transaction in your instance using this simple URL command

ServiceNow Flow Designer comparison evaluates to false even when it matches

Flow designer occasionally thinks that "value=value" is equal to false instead of true, here's why!

ServiceNow Boolean System Properties not working

ServiceNow Boolean System Properties not working

Deploying Custom Components in ServiceNow

Deploying custom components in ServiceNow without breaking your projects

ServiceNow UI Builder Side Menu not appearing

How to fix a side navigation not showing up in your workspace when building a workspace in UI Builder

Useful ServiceNow System Properties

A growing list of useful ServiceNow system properties and their usage.

Mutual Authentication in ServiceNow

In this article, I will give a high-level overview of what Mutual Authentication is, why we use it, and how it works.

Using the Standard Ticket Widget with Custom Tables in ServiceNow

I show you how to configure the Standard Ticket Widget in order to allow using Custom Tables.

Dynamic Username Filter in ServiceNow

Dynamically filter records on tables where there is no User reference.

servicenow Featured

Widgets in Service Now Service Portal - Part 1

In this Series I teach you how to make widgets for the ServiceNow Service Portal. This is part 1 - Introduction and set up

Styling the Service Now activity feed

Styling the activity feed in Service Now

Scripting Email Notifications in ServiceNow

How to use mail scripts within email notifications to call dynamic data and modify email related fields.

Dynamically hide Related Lists in ServiceNow

Say you wanted to hide this Incident Tasks related list using a client script based on some business logic, how would you do it? I have a fairly simple solution for you, first of all, find the List Name by using developer tools in your browser (usually F12). The first

Force Related List sort order in ServiceNow

Have you ever wanted to force a related list in ServiceNow to sort by a particular field, disregarding the default sort and any custom user sort changes? Well boy do I have a treat for you! Not only is it effective, but its also much simpler than you would expect.

Redirect snc_internal users to the Service Portal in ServiceNow

Below we highlight a method for redirecting users with only a "snc_internal" user role to the Service Portal, as out of the box users with Any role get directed to the UI 16 back end. Start by opening up the Script Include SPEntryPage Next, find the function getFirstPageURL and

Adding Non-Task tables to the My Tickets widget in ServiceNow

Here is a simple block of code that you can replicate and modify in your ServiceNow "My Tickets" widget in order to show tickets that do not extend the Task table. Our example below works for the Interaction table, you can modify this to work for any table you desire.

Copying record data to a new record with out saving in ServiceNow

Copying record data to a new record with out saving in ServiceNow

Save Record as PDF Attachment in ServiceNow

Here we provide a method we have found for exporting a ServiceNow record as a PDF file and attaching it back to the record.

Get a Single Record in ServiceNow

Here is a super simple way to get a single record in ServiceNow using its table name and its sys ID.